Shipping policy
Time needed to dispatch the package
We want you to have your new ELIORA pieces as soon as possible, so in-stock items typically ship out 1- 5 business days after the order is placed (or if it’s a pre-order, then on the date specified on the product page).
Time to take for the package to arrive
Delivery takes between 5-14 business days depending on your location, please check the country list below for information. Due to Covid-19, shipping time may take longer than usual.
Destination | Timing |
USA | 14 business days |
UK/Europe | 14 business days |
China | 5-14 business days |
Australia/New Zealand | 7-14 business days |
Hong Kong | 5 business days |
Singapore | 5-14 business days |
Japan | 5-14 business days |
Taiwan | 5-14 business days |
South Korea | 5-14 business days |
To track the order
You will receive an automated email containing tracking information as soon as your order ships. Please note that it takes up to 48 hours for the first scan to appear, so please do not be alarmed if your package isn’t immediately “in transit.”